Tribe — Support

Tribe is a community map for travelers — spots, real prices, and live signals from people who are actually on the road. This page is how you reach us.

Contact us

Write to tribeappil@gmail.com — questions, bugs, account problems, moderation reports, press. We answer within 2 business days; reports of abusive content are handled within 24 hours.

Hebrew and English are both fine. אפשר לכתוב לנו בעברית.

Common questions

The map is empty where I am

Tribe covers the big backpacking routes — South and Central America. Outside a covered area the map has nothing to show, so the app asks you to pick a destination instead. Choose a city and the map opens there.

How do I report content or block someone?

Every insight, review, comment, and signal has a report action, and any user can be blocked from the same menu — you stop seeing their content immediately. Reports reach our moderation queue and we act on them within 24 hours. There is no tolerance for objectionable content or abusive users.

What are Tribits?

Tribits are the in-app score you earn by contributing — insights, tips, photos, price reports. They cannot be bought, have no monetary value, and cannot be redeemed for money or goods. There are no in-app purchases in Tribe.

How do I delete my account?

In the app: Profile → scroll to the bottom → "מחיקת חשבון". This removes your account and your content. You can also ask us by email and we will do it for you.

Why does Tribe ask for my location?

To show spots and live signals near you, and to power check-in prompts. You can deny or revoke the permission at any time in iOS Settings — the app keeps working, with the destination picker in place of "nearby".

Something is wrong with a price or a place

Community data can go stale. Report the insight in the app, or email us with the place name and what is wrong.